Consumer privacy policy

Saigon Door respects the privacy of our customers and is committed to protecting the privacy of our customers’ personal information provided to us when ordering or registering for a consultation. All personal information stored in the contract, delivery / shipping records are absolutely confidential by us.
This is the principle when we receive privacy, personal information of customers. In addition, members are responsible for promptly notifying our webiste of unauthorized use, abuse, security breaches, retention of third-party registration names and passwords for solutions. appropriate decision.

1. Consent

By providing us with your personal information when registering to use the service, you agree that your personal information will be collected and used as outlined in this Policy.
If you do not agree to this Policy, you stop providing us with any personal information and/or use the rights set forth in section 7 below. We reserve the right to amend or supplement this Policy at any time.
We encourage you to regularly review this Privacy Policy for the most recent updates to ensure you know and exercise your right to manage your personal information.

2. Purpose of collection

We collect personal information only necessary for the following purposes:
+ Register to receive quotes: to handle issues related to registering to receive distribution and wholesale quotes.
+ Ordering products: to handle issues related to product ordering, payment and shipping.
+ Send contact information: to handle issues related to sending contact information.
+ Customer Care Service: including responses to your requests, questions and feedback in registering for cooperation, registering for offers, changing shipping schedules, answering questions or any other other problems arise.
+ Personalization: We may combine the data collected to have a more complete view of a customer and thereby enable us to serve you better. Help all information in the process of buying, selling, transporting and using products are clear and transparent.
+ Security: for the purposes of preventing fraudulent activities customers.
+ As required by law: depending on the provisions of law from time to time, we may collect, store and provide at the request of competent state agencies.

3. Scope of collection

We collect your personal information when:
+ You directly provide us.
That is the personal information you provide to us, done when ordering products, registering to receive quotes, registering for promotions, sending contact information, including: full name, mailing address electronic (email), phone number, address, information.
+ You interact with us.
We use Cookies and other tracking technology to collect certain information when you interact on the website and Facebook.
+ From other legal sources.
We may collect personal information from other lawful sources.

4. Storage time

Customer’s personal information will be stored until the customer requests to cancel. In all cases, customer’s personal information will be kept confidential on our information storage system.

5. Do not share customer personal information

We will not provide your personal information to any third parties, except for the following necessary activities:
+ Partners are the service providers for us related to your product order and are limited to the necessary information as well as applying regulations to ensure security and confidentiality of information. personal message.
+ We may use a service from a third-party service provider to perform certain activities related to product delivery time in order to schedule a delivery appointment that is right for you and the other party. This third party may receive personal information in the course of providing such services.
We require these third parties to comply with all relevant personal information protection laws and security requirements regarding personal information.
Programs are affiliated, co-implemented, outsourced for the purposes mentioned in Section 2 and always apply the requirements of confidentiality of personal information.
+ Legal requirements: We may disclose personal information if it is required by law and such disclosure is reasonably necessary to comply with legal processes.

6. Data security

We always strive to keep our customers’ personal information safe by implementing many safety measures, including:
+ Ensuring safety in the operating environment: we store untrusted customers personally in a secure system and can only be accessed by the Business owner and staff on a need-to-know basis. We comply with the law in protecting customer personal information.
+ In the event that the information server is attacked by a hacker, leading to the loss of customer personal data, we will be responsible for reporting the incident to the authorities for timely investigation and handling and notification. let customers know.
+ Payment information: confidential according to industry standards.

7. Customer’s right to personal information

Customers have the right to provide us with personal information and can change that decision at any time.
Customers have the right to self-check, update and adjust personal information by asking us to assist in editing personal information.

8. Contact Information

If you have any questions or concerns about this Policy or the practices of our collection and management of personal information, please contact us by:
Call the hotline
Hotline 1: 0933.707.707 – Hotline 2:   0834.300.300 – Hotline 3: 0834.715.715 – Hotline 4: 0834.494.494

9. Information collection and management unit

  • REPRESENTATIVE OFFICE OF WIN TRADING SERVICES AND TECHNICAL JOINT STOCK COMPANY
  • 511 Le Van Luong, Tan Phong Ward, District 7, Ho Chi Minh City
  • Hotline 1: 0933.707.707 – Hotline 2: : 0834,300,300 – Hotline 3: 0834.715.715 – Hotline 4: 0834.494.494
  • Email: [email protected]

If you still have any questions about the information privacy policy for customers, please contact the hotline number on the website directly for more detailed support.

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